Shipping Policy

Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. You will receive a confirmation email with tracking information as soon as your order ships.

Delivery Time
Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and are not guaranteed, as they can be affected by factors outside our control (customs delays, weather, carrier delays, etc.).

International Shipping
We currently ship internationally. Customers are responsible for any customs fees, import duties, or taxes that may be charged by their country upon delivery. These charges are not included in the order total and are the responsibility of the customer.

Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can monitor your delivery status.

Delays
While we work hard to ensure timely delivery, occasional delays can occur due to high demand, customs, or courier issues. If your order is significantly delayed beyond the estimated delivery window, please contact us at [your support email] and we'll help track it down.

Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, please contact us within 3 days so we can investigate with the carrier.

Questions
For any shipping questions, reach out to us at care@aauvira.com — we're happy to help.